by Peter Bregman | 11:30 AM September 3, 2013
It was getting close to lunch time and the people seated around the table — the CEO and seven of his direct reports — were clearly getting antsy. But it wasn't because they were hungry. In fact, they'd been eating snacks all morning, mostly out of boredom.
The COO was at the front of the room, talking through slides projected on a screen. The conversation was primarily one way, with the COO explaining and, when necessary, defending his work.
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